> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dropboy.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to filter orders using 'Status' in the orders tab

**This guide offers a quick overview of how to filter orders using 'Status' in the orders tab.**
---

|| Prerequisite Article:
|| Before proceeding, please read this article to understand 'Status': [Understanding the 'Status' filter options](/en/article/understanding-the-status-filter-options-fc0nkh/)

### Steps:

1. Open the web-portal and log in.

|| **If unfamiliar, follow this article:** [How to login in to the Dropboy web application](/en/article/how-to-login-in-to-the-dropboy-web-application-p7owqx/)
 
2. Navigate to the **Orders** tab.

||| If unfamiliar with basic navigation, follow this article: [How to learn 'Basic Navigation' of the web Dropboy application](/en/article/how-to-learn-basic-navigation-of-the-web-dropboy-application-14dkvry/)

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_16a1wk4.png)

3. Observe the **filter area** under the **Orders tab**.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_m0x3rt.png)

4. Click **More filters**.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_1uizdv9.png)

5. Click **Status** dropdown.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_1tra4f0.png)

6. **'Status'** list will be open.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_6mbh2h.png)

7. For example: select and click **'Failed orders'**.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_11x6nql.png)

8. Click one of the two **Search** buttons on the order tab.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_wil7ii.png)

9. The **failed** orders will **appear**.

|| Note: You can combine multiple filters to get more precise results.

| **Related Articles:**
| [What methods are available for filtering my orders](/en/article/what-methods-are-available-for-filtering-my-orders-y9iyj8/)
| [How to filter orders by 'Sender or Receiver' name within the orders tab](/en/article/how-to-filter-orders-by-sender-or-receiver-name-within-the-orders-tab-sbewd8/)
| [How to filter orders by 'Order number' or 'Requisition'  within the orders tab](/en/article/how-to-filter-orders-by-order-number-or-requisition-within-the-orders-tab-cc3zfo/)
| [Understanding the 'Advanced search' filter options](/en/article/understanding-the-advanced-search-filter-options-13jdnv1/)
| [How to filter orders using 'Advanced Search' in the orders tab](/en/article/how-to-filter-orders-using-advanced-search-in-the-orders-tab-sr5b6c/)
| [Understanding the 'Services' filter options](/en/article/understanding-the-services-filter-options-1tpt0bn/)
| [How to filter orders using 'Services' in the orders tab](/en/article/how-to-filter-orders-using-services-in-the-orders-tab-1vf6nv1/)
| [How to filter orders by any 'Trays' and 'Vehicle/Driver' in the orders tab](/en/article/how-to-filter-orders-by-any-trays-and-vehicledriver-in-the-orders-tab-12ouoi5/)
| [How to filter orders by the 'Unknown address' option in the orders tab](/en/article/how-to-filter-orders-by-the-unknown-address-option-in-the-orders-tab-10bri4e/)
| [Understanding the 'Bekey status' filter options](/en/article/understanding-the-bekey-status-filter-options-1br41fi/)
| [How to filter orders using 'Bekey status' in the orders tab](/en/article/how-to-filter-orders-using-bekey-status-in-the-orders-tab-u4ydf2/)
| [Understanding the 'Instruction status' filter options](/en/article/understanding-the-instruction-status-filter-options-11lbq3c/)
| [How to filter orders using 'Instruction status' in the orders tab](/en/article/how-to-filter-orders-using-instruction-status-in-the-orders-tab-1q6yxx6/)

| [What is the Orders tab? How can I read order tab articles sequentially?](/en/article/what-is-the-orders-tab-how-can-i-read-order-tab-articles-sequentially-1msgbpo/)

| **Check the app's status here.** [If you can't access Dropboy, chat or report issues](https://dropboy.crisp.watch/en/)