> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dropboy.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to forward or unforward orders to a partner company

**This guide offers a quick overview of how to forward orders to a partner company.**
---

**Introduction:**

Dropboy provides a feature that allows you to either "unforward" or "forward" orders to your partner company. Unforward means if an order was received from your partner company, you can send it back to them. Forward means you can send an order, created by you, to your partner company.

||| If you're unfamiliar with networks, follow this article: [What are the features of the "Networks" tab? How can I read the "Networks" article sequentially](/en/article/what-are-the-features-of-the-networks-tab-how-can-i-read-the-networks-article-sequentially-1dh0pwb/)

### Steps:

1. Open the **web-portal** and log in.

|| **If unfamiliar, follow this article:** [How to login in to the Dropboy web application](/en/article/how-to-login-in-to-the-dropboy-web-application-p7owqx/)
 
2. Navigate to the **Orders** tab.

||| If unfamiliar with basic navigation, follow this article: [How to learn 'Basic Navigation' of the web Dropboy application](/en/article/how-to-learn-basic-navigation-of-the-web-dropboy-application-14dkvry/)

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_16a1wk4.png)

3. Select the **orders** you want to **forwords to your partner company**  or choose the **entire page order** at once.

|| Learn how to select all orders with one click and its benefits: [How to select all orders at once and perform actions together](/en/article/how-to-select-all-orders-at-once-and-perform-actions-together-jzfrwu/)

4. Click **'Three Dot Menu Icon'**.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_tkmpva.png)

5. The **menu options** list will be **Shown**.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_kqtlhi.png)
 
6. Click on the **'forward'** option.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_ptm06d.png)

7. **Assign To** will be shown,

## Two options visible: **'Unforward'** or **'Forward'**.

* **Unforward:** Selecting this option and save.

||| It will retract or cancel the forwarding of previously sent orders, returning them to their fowarded company.
 
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_1dm4wj9.png)

* **Forward:** Selecting the "Forward" option and confirm, it will display a dropdown menu where you can choose your network from the available options.

||| The selected orders will be forwarded to your partner company.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_1ujzgr9.png)

| **Related Articles:**
| [How to manage order assignments and unassign from 'Trays', 'Vehicles', or 'Routing Rules' in a single popup](/en/article/how-to-manage-order-assignments-and-unassign-from-trays-vehicles-or-routing-rules-in-a-single-popup-xmkajl/)
| [How to unassign any order or multiple orders](/en/article/how-to-unassign-any-order-or-multiple-orders-wntayl/)
| [How to create a duplicate order](/en/article/how-to-create-a-duplicate-order-147nmhp/)
| [How to print bills for one or multiple orders](/en/article/how-to-print-bills-for-one-or-multiple-orders-1gljwit/)
| [How to print labels for one or multiple orders](/en/article/how-to-print-labels-for-one-or-multiple-orders-1umitbl/)
| [How to use the direct menu option to send orders to 'Routing Rules'](/en/article/how-to-use-the-direct-menu-option-to-send-orders-to-routing-rules-1na206k/)

| [What is the Orders tab? How can I read order tab articles sequentially?](/en/article/what-is-the-orders-tab-how-can-i-read-order-tab-articles-sequentially-1msgbpo/)

| **Check the app's status here.** [If you can't access Dropboy, chat or report issues](https://dropboy.crisp.watch/en/)