> ## Knowledge Base Index
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# How to select auto-forwarding option while creating routing rule

This guide offers a quick overview of how to select auto-forwarding option while creating routing rule.
---

**Introduction:**

After setting up the rules, the next step is to select the 'Auto-forwarding' option. This is the feature that automatically forwards your order when it matches your defined rule. Let's explore and understand all the available options.

You can select one of these options: 'Unassigned', 'Trays,' or 'Contract'.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_1m0vv95.png)

### Steps:

* Open the routing rule form. **Follow article for more details:** [How to open routing rule form](/en/article/how-to-open-routing-rule-form-12d3831/)

* Scroll down to the bottom of the form, and you'll find the **'Send order to'** dropdown option.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_1vp3akq.png)

# Option 01 -> If you select **'Unassigned'** option.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_13k8am3.png)

> Any order that matches your specified rule will stay in an unassigned state.

# Option 02 -> If you choose the 'Trays' option, a sub-dropdown labeled 'Select tray' will appear, allowing you to choose from the available trays.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_1l9i8su.png)

> Any order that matches your specified rule will forward automtcally selected trays.

# Option 03 -> If you choose the 'Contract' option, a sub-dropdown labeled 'Select contract' will appear, allowing you to choose from the available networks.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_th7de9.png)

> Any order that matches your specified rule will forward automtcally selected contract (network).

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| [What are the features of the "Routing Rules" tab? How can I read the "Routing Rules" articles sequentially](/en/article/what-are-the-features-of-the-routing-rules-tab-how-can-i-read-the-routing-rules-articles-sequentially-1clh7os/)

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