> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dropboy.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to unassign any order or multiple orders

**This guide offers a quick overview of how to unassign any order or multiple orders**
---

**Introduction:**

Dropboy provides a feature to unassign any single or multiple orders with a single click. Let's learn how to unassign orders with one click.

### Steps:

1. Open the **web-portal** and log in.

|| **If unfamiliar, follow this article:** [How to login in to the Dropboy web application](/en/article/how-to-login-in-to-the-dropboy-web-application-p7owqx/)
 
2. Navigate to the **Orders** tab.

||| If unfamiliar with basic navigation, follow this article: [How to learn 'Basic Navigation' of the web Dropboy application](/en/article/how-to-learn-basic-navigation-of-the-web-dropboy-application-14dkvry/)

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_16a1wk4.png)

3. Select the **checkboxes** of the orders you have already **planned** (i.e., those that are already assigned).

|| You can manually check the status of each order tile. "Planned Delivery" orders are marked in blue, and "Planned Pickup" orders are marked in yellow. By recognizing these colors, you can easily identify planned orders in your order list.
|| ![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_bi0twm.png)

||| Or apply the **status** filter to quickly **identify** planned orders for **unassignment**.
||| Follow this article to learn how: | [How to filter orders using 'Status' in the orders tab](/en/article/how-to-filter-orders-using-status-in-the-orders-tab-tq7dk1/)

4. Click **'Three Dot Menu Icon'**.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_tkmpva.png)

5. The **menu options** list will be **Shown**.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_kqtlhi.png)
 
6. Click **'Unassign'** to unassign all **selected** orders.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_9a85q9.png)

| **Related Articles:**
| [How to select all orders at once and perform actions together](/en/article/how-to-select-all-orders-at-once-and-perform-actions-together-jzfrwu/)
| [How to manage order assignments and unassign from 'Trays', 'Vehicles', or 'Routing Rules' in a single popup](/en/article/how-to-manage-order-assignments-and-unassign-from-trays-vehicles-or-routing-rules-in-a-single-popup-xmkajl/)
| [How to create a duplicate order](/en/article/how-to-create-a-duplicate-order-147nmhp/)
| [How to print bills for one or multiple orders](/en/article/how-to-print-bills-for-one-or-multiple-orders-1gljwit/)
| [How to print labels for one or multiple orders](/en/article/how-to-print-labels-for-one-or-multiple-orders-1umitbl/)
| [How to use the direct menu option to send orders to 'Routing Rules'](/en/article/how-to-use-the-direct-menu-option-to-send-orders-to-routing-rules-1na206k/)
| [How to forward or unforward orders to a partner company](/en/article/how-to-forward-or-unforward-orders-to-a-partner-company-sef2ds/)

| [What is the Orders tab? How can I read order tab articles sequentially?](/en/article/what-is-the-orders-tab-how-can-i-read-order-tab-articles-sequentially-1msgbpo/)

| **Check the app's status here.** [If you can't access Dropboy, chat or report issues](https://dropboy.crisp.watch/en/)