> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dropboy.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Understanding the basic user role

This guide offers a quick overview of about understanding th basic user role.
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## Introduction basic user role:

**Basic users** have access to limited features such as viewing and searching orders, creating orders, task management, uploading orders, and creating central locations for order handling.

|| Basic credentials can be used for both the **'Dropboy mobile applications'** and the **'Dropboy web application'**.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/2023060500bkleki_66fg5y.png)

### Read the following information to understand the basic user role:

## 1. Basic user role on Dropboy web application

* With the **Basic user** role checkbox selected, there are no additional default roles.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/20230604024kleki_2ggryy.png)

* **Basic users** have limited access to the dashboard, order management, task management, certain operations (e.g., order uploads), and specific settings (e.g., locations) tabs.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/2023060402mkleki_14ptwuf.png)

## 2. Basic user role on Dropboy mobile applications

In the Dropboy mobile app, basic users can access the **Dashboard** and **More** tabs for dashboard-related features and profile updates. similar to **admin** users.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/2023060512xkleki_18mj3g7.png)

| **Related Articles:**
| [Understanding the admin role](/en/article/understanding-the-admin-role-15v4frw/)
| [Understanding the dispatcher roles](/en/article/understanding-the-dispatcher-roles-o470k2/)
| [Understanding the driver roles](/en/article/understanding-the-driver-roles-1owi0g3/)

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