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# What is the purpose of the 'Unresolved' list

This guide provides a quick overview of the purpose of the 'Unresolved' list.

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**Introduction:**

Dropboy provides an **'Unresolved' list**, which represents orders that are not complete or missed from the assigned date. This list contains orders that the driver missed due to some reason or missed updating the status of that order, meaning untouched orders. You can open and see that 'Unresolved' list.

![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/image_mp942.png)

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