Articles on: Dropboy Health Check

⚠️ How to do a Dropboy Health Check

Use Dropboy Status


Use the Dropboy Status page to check whether Dropboy is working normally. If something is slow or not loading, look here first.



How to check the status


  1. Open the Dropboy Status page: https://dropboy.crisp.watch/en/
  2. Read the message at the top of the page.
  3. Check the list of Dropboy components below it.


You do not need to log in, and the page updates by itself.



What you will see


The Dropboy Status page showing all systems operating normally


On the page

What it means

Looks like everything is operating normally

Dropboy is working as expected.

Refreshed time

When the page last checked the systems. Times are shown in UTC.

Green check

The component is working normally



The components


Each part of Dropboy has its own line, so you can see exactly what is affected.


Component

What it covers

Backend servers

The core servers behind Dropboy.

Web servers

The servers that deliver the Dropboy web console.

Tracking

The tracking service.

Dropboy BI

The Dropboy BI dashboards

Toolbox

The Dropboy Toolbox.



If Dropboy is not working for you


Check the Status page before contacting support. It shows whether the issue is already known.


If the page shows an issue: Dropboy already knows about it and is working on it. You do not need to report it. Check back later for updates.


If everything shows as operating normally: The problem may be limited to your device, network or account. Try again after a few minutes. If it continues, contact support.



Need help?


Select Chat with us or Send us an email at the bottom of the Status page, or write to support@dropboy.com.

Updated on: 30/10/2026

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