How can I view the "failed" orders list

This guide offers a quick overview of how can I view the "failed" orders under the dispatching tab.

Steps:

Open the web-portal and log in.

If unfamiliar, follow this article: How to login in to the Dropboy web application

Navigate to the Dispatching tab and click on it.



Go to the top right, and there you can see the dropdown with the default selected option of Unassigned (value).



Click on the dropdown.



All Unassigned Orders list is showing.



Select "Failed (value)" option from list.



Failed orders list box is displayed.

What is the purpose of the 'Failed' list



Right now, there are no orders, which is why it's showing as empty. You can see the count as "(0)" with the failed option, and this count indicates how many orders are located under that list

Related Articles:
What are the different 'Unassigned Orders', and what do they mean?
What is the purpose of the 'Unassigned' list
What is the purpose of the 'Unresolved' list
What is the purpose of the 'Tray' lists
How can I view the "Unassigned" orders list
How can I view the "failed" orders list
How can I view the "Trays" orders list
How to move to the next page for any 'Unassigned Orders' list
How to adjust the page length of any 'Unassigned Orders' list
How to enable or hide pinpointed addresses of any 'Unassigned Orders' list on the map

What is 'Dispactching' tab. How i can read dispactching tab articles sequencially
What is the 'Unassigned Orders' section under the Dispatching Tab? How can I read the in this section articles sequentially

Check the app's status here. If you can't access Dropboy, chat or report issues

Updated on: 29/04/2024