This guide offers a quick overview of how to configure to get email notifications for missed routing rules.

Introduction:

Dropboy offers email notifications to keep you informed if an order lands in Unassigned and is not handled by a routing rule or if an order is unassigned due to a system error. If you do not want to receive notifications, you can follow this article to configure your notification settings.

Steps:

Open the web portal and log in.

If unfamiliar, follow this article: How to login in to the Dropboy web application

Click on the profile icon.



Click on the 'My Profile' option.



You will be navigated to the 'My Profile' page.



Click on the** edit icon** in the 'Language' section to open the Preferences.



The Preferences popup will open.

If you want to receive email notifications about orders not handled by a routing rule.

Choose "Always" option and save the changes.

If you want to receive error-related email notifications for unassigned orders due to system issues.

Choose "On error" and save the changes.

If you don't want to receive any email notifications.

Choose "Never" option save the changes.



Related Articles:
How to configure to get email/dropboy notifications for my assigned vehicle orders
How to configure to get email notifications for Optimize trip
How to configure to get email notifications for Upload orders
How can i see the dropboy application notifications

How to enter profile details
How can I switch the language in the dropboy portal
How to change the password
How to view profile details and preferences

Check the app's status here. If you can't access Dropboy, chat or report issues

Updated on: 15/05/2024