Articles on: Orders

How to edit 'Order Details' of a specific order

This guide offers a quick overview of how to edit 'Order Details' of a specific order.

Introduction:

Dropboy provides a feature that allows you to edit order information in any section, including 'Order Details,' 'Cargo Items,' 'General Information,' and 'Custom Field' sections.

Steps:

Open the web-portal and log in.

If unfamiliar, follow this article: How to login in to the Dropboy web application

Navigate to the Orders tab.

If unfamiliar with basic navigation, follow this article: How to learn 'Basic Navigation' of the web Dropboy application

Use filters to narrow down orders or view the full order list.

Follow this article to view the complete order list: How can I view the full order listFollow this article to learn all methods of filtering orders: What methods are available for filtering my orders

After reviewing the search results, check for any specific order details in the order list.

Click the 'Show Details' button on any order (e.g. 'Demo-Hub-2' ).

The Order detail page will be opened.

The Order Detail page contains four editable sections.

Order Details Section:

Select the edit option within the Order Details section to make the necessary changes. Refer to these articles for details on the sender and receiver parts.How to enter valid data under 'Sender and Pickup'How to enter data valid data under 'Receiver and Delivery'

Refer to this article to understand the existing details in the Order Details section. Understanding 'Order Details' on the Order Detail page

Cargo Items:

Use the edit button in the Cargo Items section to adjust as needed. For insights into the sender and receiver sections, consult these articles.How to enter valid data under 'Cargo items'

Refer to this article to understand the existing details in the Cargo items section: Understanding 'Cargo Items' on the Order Detail page

General Information:

Tap the edit option in the General Information section to make relevant updates. See these articles for sender and receiver information.How to enter valid data under 'General information'

Refer to this article to understand the existing details in the General Information section. Understanding 'General Information' on the Order Detail page

Custom Fields:

Click the edit button to update existing custom fields or to add new ones as needed.

What is the Orders tab? How can I read order tab articles sequentially?

Check the app's status here. If you can't access Dropboy, chat or report issues

Updated on: 20/11/2024

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