How to move orders from 'Failed' to the 'Trays' and 'Unassigned' using drag and drop
This guide offers a quick overview of how to move orders from 'Failed' list to the 'Trays' and 'Unassign' lists using drag and drop.
Introduction:
Dropboy offers a feature that allows you to move orders from the 'Failed' list to the 'Trays' and 'Unassigned' lists using a drag-and-drop feature.
Open the web-portal and log in.
If unfamiliar, follow this article: How to login in to the Dropboy web application
Navigate to the Dispatching tab and click on it.
Click on the Unassigned Orders list dropdown.
Click on 'Failed' option.
The 'Failed' orders list will be opened.
Currently, I have only one order in the 'Failed' list, but in your case, you may have multiple, making the list longer.
For more details, please refer to the article: What is the purpose of the 'Failed' filter list
Position your cursor over the order detail area.
Click and hold the 'order' to move the 'Trays' Or 'Unassign' list. Release your click on that filter.
The order has now been moved from 'Failed' list to desired filter using the drag-and-drop feature.
Note: You can't manually move orders from 'Failed' lists to other filters list; they are automatically placed there when an order fails or remains incomplete after assignment.
Related Articles:
How to assign orders to a vehicle from the 'Unassigned' list using the drag-and-drop feature
How to assign only delivery order to 'Tasks List' from 'Unassgined Orders' list
How to move orders from 'Unresloved' to the 'Trays' and 'Unassigned' using drag and drop
How to move orders from 'Unassigned' to the 'Trays' using drag and drop
How to move orders from 'Trays' to the 'Unassigned' or any other 'Trays' using drag and drop
How to send any 'Unassigned Orders' lists to routing rules
What is 'Dispactching' tab. How i can read dispactching tab articles sequencially
What is the 'Unassigned Orders' section under the Dispatching Tab? How can I read the in this section articles sequentially
Check the app's status here. If you can't access Dropboy, chat or report issues
Introduction:
Dropboy offers a feature that allows you to move orders from the 'Failed' list to the 'Trays' and 'Unassigned' lists using a drag-and-drop feature.
Steps:
Open the web-portal and log in.
If unfamiliar, follow this article: How to login in to the Dropboy web application
Navigate to the Dispatching tab and click on it.
Click on the Unassigned Orders list dropdown.
Click on 'Failed' option.
The 'Failed' orders list will be opened.
Currently, I have only one order in the 'Failed' list, but in your case, you may have multiple, making the list longer.
For more details, please refer to the article: What is the purpose of the 'Failed' filter list
Position your cursor over the order detail area.
Click and hold the 'order' to move the 'Trays' Or 'Unassign' list. Release your click on that filter.
The order has now been moved from 'Failed' list to desired filter using the drag-and-drop feature.
Note: You can't manually move orders from 'Failed' lists to other filters list; they are automatically placed there when an order fails or remains incomplete after assignment.
Related Articles:
How to assign orders to a vehicle from the 'Unassigned' list using the drag-and-drop feature
How to assign only delivery order to 'Tasks List' from 'Unassgined Orders' list
How to move orders from 'Unresloved' to the 'Trays' and 'Unassigned' using drag and drop
How to move orders from 'Unassigned' to the 'Trays' using drag and drop
How to move orders from 'Trays' to the 'Unassigned' or any other 'Trays' using drag and drop
How to send any 'Unassigned Orders' lists to routing rules
What is 'Dispactching' tab. How i can read dispactching tab articles sequencially
What is the 'Unassigned Orders' section under the Dispatching Tab? How can I read the in this section articles sequentially
Check the app's status here. If you can't access Dropboy, chat or report issues
Updated on: 13/05/2024
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