Articles on: Orders

How to unassign any order or multiple orders

This guide offers a quick overview of how to unassign any order or multiple orders


Introduction:


Dropboy provides a feature to unassign any single or multiple orders with a single click. Let's learn how to unassign orders with one click.


Steps:


  1. Open the web-portal and log in.


If unfamiliar, follow this article: How to login in to the Dropboy web application

  1. Navigate to the Orders tab.


If unfamiliar with basic navigation, follow this article: How to learn 'Basic Navigation' of the web Dropboy application



  1. Select the checkboxes of the orders you have already planned (i.e., those that are already assigned).


You can manually check the status of each order tile. "Planned Delivery" orders are marked in blue, and "Planned Pickup" orders are marked in yellow. By recognizing these colors, you can easily identify planned orders in your order list.


Or apply the status filter to quickly identify planned orders for unassignment.Follow this article to learn how: | How to filter orders using 'Status' in the orders tab


  1. Click 'Three Dot Menu Icon'.



  1. The menu options list will be Shown.


  1. Click 'Unassign' to unassign all selected orders.



Related Articles:How to select all orders at once and perform actions togetherHow to manage order assignments and unassign from 'Trays', 'Vehicles', or 'Routing Rules' in a single popupHow to create a duplicate orderHow to print bills for one or multiple ordersHow to print labels for one or multiple ordersHow to use the direct menu option to send orders to 'Routing Rules'How to forward or unforward orders to a partner company


What is the Orders tab? How can I read order tab articles sequentially?


Check the app's status here. If you can't access Dropboy, chat or report issues

Updated on: 20/11/2024

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