Articles on: What's New

Enhanced Load Hub Workflow

What's New - 15/06/2026


Enhanced Load Hub Workflow


The Load Hub feature has been improved to support both manual updates and scan-based status changes.


Loaded and not-loaded items are now clearly separated, making it easier for drivers and hub staff to track cargo status during the loading process. This helps reduce loading errors, improves visibility, and makes the hub workflow faster and more reliable.



Download and watch a short video here:


Load Hub - Load All


Load Hub - Scan to Load


Load Hub - Manual Load Update



  1. Select the load hub.


Select the load hub from the task list


  1. Select Load All


Load Hub Manual Update/Scan


  1. Select the load hub and select Scan/Manual update.


Select the load hub from the task list


  1. If there are cargo items with barcodes, you can scan them.


Tap Scan to begin scanning items


  1. The scan screen appears.


The scan screen for registering items


  1. If a scanned item is not available, you can check who has been assigned it using the Route Lookup. If the Route Lookup does not return any information, it means the barcode is either incorrect or not registered.


Route Lookup option for unrecognised barcodes


  1. After scanning, you'll see the items in the Loaded tab, with a green scan icon indicating the item was scanned.


Loaded tab showing scanned items with green checkmarks


  1. For non-scannable items, you can manually update the item by selecting the checkbox against the item and selecting manual update




Manually update item quantities


  1. Missing or refused items appear in the "Not Loaded" tab.


Not Loaded tab showing refused items


  1. If you proceed without updating all the orders, the system gives you the option to register only the orders that are complete.


Confirm registrations for completed orders


Other updated features


  • You can search the orders using the search bar.
  • You can sort the packages by load number or waypoint if there are more than one orders

Updated on: 29/06/2026

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