iOS
Improved Failed Delivery Flow
What's New - 15/06/2026
Improved Failed Delivery Flow
Drivers are now guided through a clearer failed delivery process when a stop cannot be completed.
Instead of selecting from an unclear list of reasons, the driver can now choose the correct failed delivery reason in a more structured way before completing the stop. This helps ensure that the right reason code is selected, improves driver compliance, and keeps delivery data cleaner across the fleet.
![](https://storage.crisp.chat/usersFew readersEnhanced Load Hub Workflow
What's New - 15/06/2026
Enhanced Load Hub Workflow
The Load Hub feature has been improved to support both manual updates and scan-based status changes.
Loaded and not-loaded items are now clearly separated, making it easier for drivers and hub staff to track cargo status during the loading process. This helps reduce loading errors, improves visibility, and makes the hub workflow faster and more reliable.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/0/3/f1031fad712a6800/loaFew readersImproved Navigation action
What's New - 15/06/2026
Improved Navigation action
Navigation has been upgraded to give drivers more flexibility when routing to a destination.
Drivers can now choose whether to navigate using geocoordinates or a physical address. This is especially useful for job sites, yards, construction areas, warehouses, or other locations where a street address alone may not be accurate enough.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/0/3/f1031fad712a6800/navigationupdate_s53bi7.Few readers
Android
Improved Failed Delivery Flow - Android
What's New - 15/06/2026
Improved Failed Delivery Flow
Drivers are now guided through a clearer failed delivery process when a stop cannot be completed.
Instead of selecting from an unclear list of reasons, the driver can now choose the correct failed delivery reason in a more structured way before completing the stop. This helps ensure that the right reason code is selected, improves driver compliance, and keeps delivery data cleaner across the fleet.
![](https://storage.crisp.chat/usersFew readersImproved Navigation action - Android
What's New - 15/06/2026
Improved Navigation action
Navigation has been upgraded to give drivers more flexibility when routing to a destination.
Drivers can now choose whether to navigate using geocoordinates or a physical address. This is especially useful for job sites, yards, construction areas, warehouses, or other locations where a street address alone may not be accurate enough.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/0/3/f1031fad712a6800/navigationupdate_s53bi7.Few readersEnhanced Load Hub Workflow - Android
What's New - 15/06/2026
Enhanced Load Hub Workflow
The Load Hub feature has been improved to support both manual updates and scan-based status changes.
Loaded and not-loaded items are now clearly separated, making it easier for drivers and hub staff to track cargo status during the loading process. This helps reduce loading errors, improves visibility, and makes the hub workflow faster and more reliable.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/0/3/f1031fad712a6800/loaFew readers