How to move orders from 'Trays' to the 'Unassigned' or any other 'Trays' using drag and drop

This guide offers a quick overview of how to move orders from 'Trays' to the 'Unassigned' lists using drag and drop.


Introduction:

Dropboy offers a feature that allows you to move orders from the 'Trays' to the 'Unassigned' or any other 'Trays' using a drag-and-drop feature.

Steps:

Open the web-portal and log in.

If unfamiliar, follow this article: How to login in to the Dropboy web application

Navigate to the Dispatching tab and click on it.



Click on the Unassigned Orders list dropdown.



Click on any different 'Trays' lists. Let say i choose 'MANDAY'.



The 'MANDAY Tray' orders list will be opened.

Currently, I have only one order in the 'Failed' list, but in your case, you may have multiple, making the list longer.



For more details, please refer to the article: What is the purpose of the 'Tray' filter lists

Position your cursor over the order detail area.



Click and hold the 'order' to move the 'Unassigned' or any others 'Trays' list. Release your click on that filter.



The order has now been moved from 'Trays' list to 'Unassigned' ;ist using the drag-and-drop feature.

Related Articles:
How to assign orders to a vehicle from the 'Unassigned' list using the drag-and-drop feature
How to assign only delivery order to 'Tasks List' from 'Unassgined Orders' list
How to move orders from 'Unresloved' to the 'Trays' and 'Unassigned' using drag and drop
How to move orders from 'Unassigned' to the 'Trays' using drag and drop
How to move orders from 'Failed' to the 'Trays' and 'Unassigned' using drag and drop
How to send any 'Unassigned Orders' lists to routing rules

What is 'Dispactching' tab. How i can read dispactching tab articles sequencially
What is the 'Unassigned Orders' section under the Dispatching Tab? How can I read the in this section articles sequentially

Check the app's status here. If you can't access Dropboy, chat or report issues

Updated on: 13/05/2024