This guide offers a quick overview of how to open and view the 'Order Details' of a specific order
Introduction:
Dropboy provides a feature allowing you to view complete details for any particular order. In the order list, a small section for each order shows limited information, but you have the option to dive deeper to see all details.
Steps:
- Open the web-portal and log in.
If unfamiliar, follow this article: How to login in to the Dropboy web application
- Navigate to the Orders tab.
If unfamiliar with basic navigation, follow this article: How to learn 'Basic Navigation' of the web Dropboy application

- Apply filters to view filtered orders or see the complete order list.
Follow this article to view the complete order list: How can I view the full order listFollow this article to learn all methods of filtering orders: What methods are available for filtering my orders
- After viewing the search results, observe any particular order teil in the order list .

- Click the 'Show Details' button on any order (e.g. 'Demo-Hub-1' ).

- The Order detail page will be opened.
The Order Detail page includes five main sections:
This section provides basic information about the order. For more detailed information, follow this article: Understanding 'Order Details' on the Order Detail page
This section lists detailed information about the items in the cargo. For more details, follow this article: Understanding 'Cargo Items' on the Order Detail page
This section includes general order information. For additional details, follow this article: Understanding 'General Information' on the Order Detail page
This section displays any custom fields you’ve set up. For more details, follow this article: [Understanding 'Custom Fields' on the Order Detail page][Comming Soon]
This section provides the history of the order, showing various actions taken. For more information on the types of data shown, follow this article. [Understanding 'Order history' on the Order Detail page][Comming Soon]
Related Articles:Understanding the 'Order List' viewHow to open and view the 'Order Details' of a specific orderHow to view 'Track and Trace' of a specific orderHow to edit 'Order Details' of a specific order
What is the Orders tab? How can I read order tab articles sequentially?
Check the app's status here. If you can't access Dropboy, chat or report issuesUpdated on: 20/11/2024