Articles on: Orders

How to open and view the 'Order Details' of a specific order

This guide offers a quick overview of how to open and view the 'Order Details' of a specific order


Introduction:

Dropboy provides a feature allowing you to view complete details for any particular order. In the order list, a small section for each order shows limited information, but you have the option to dive deeper to see all details.

Steps:



Open the web-portal and log in.

If unfamiliar, follow this article: How to login in to the Dropboy web application

Navigate to the Orders tab.

If unfamiliar with basic navigation, follow this article: How to learn 'Basic Navigation' of the web Dropboy application



Apply filters to view filtered orders or see the complete order list.

Follow this article to view the complete order list: How can I view the full order list
Follow this article to learn all methods of filtering orders: What methods are available for filtering my orders

After viewing the search results, observe any particular order teil in the order list .



Click the 'Show Details' button on any order (e.g. 'Demo-Hub-1' ).



The Order detail page will be opened.

The Order Detail page includes five main sections:



Order Details

This section provides basic information about the order. For more detailed information, follow this article: Understanding 'Order Details' on the Order Detail page

Cargo Items

This section lists detailed information about the items in the cargo. For more details, follow this article: Understanding 'Cargo Items' on the Order Detail page

General Info

This section includes general order information. For additional details, follow this article: Understanding 'General Information' on the Order Detail page

Custom Fields

This section displays any custom fields you’ve set up. For more details, follow this article: [Understanding 'Custom Fields' on the Order Detail page][Comming Soon]

Order History

This section provides the history of the order, showing various actions taken. For more information on the types of data shown, follow this article. [Understanding 'Order history' on the Order Detail page][Comming Soon]

Related Articles:
Understanding the 'Order List' view
How to open and view the 'Order Details' of a specific order
How to view 'Track and Trace' of a specific order
How to edit 'Order Details' of a specific order

What is the Orders tab? How can I read order tab articles sequentially?

Check the app's status here. If you can't access Dropboy, chat or report issues

Updated on: 20/11/2024

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