Articles on: Orders

Understanding the 'Instruction status' filter options

This guide offers a quick understanding the 'Instruction status' filter options in order tab.


Introduction:

This guide helps you understand the various instruction status related to orders, which are important for filtering. It’s especially useful when you want to view specific orders based on their instruction status.

What is 'Instruction Status'?
'Instruction Status' refers to notes or comments added by you or the order creator while creating an order in the comments section. Different statuses are available, allowing you to filter based on instruction status.

These articles provide information on entering comments in the sender or receiver sections. Please review them for guidance.
Sender and Pickup: How to enter valid data under 'Sender and Pickup'
Receiver and Delivery: How to enter data valid data under 'Receiver and Delivery'# Instruction Origin Options:

1. Origin has instructions: Shows those orders where the pickup section has an instruction or comment added. This field helps filter orders by all 'Origin has instructions'.
2. Origin has required instructions: Shows those orders where the pickup section includes a mandatory “Must Read” instruction. This field helps filter orders by all 'Origin has required instructions'.
3. Origin instructions not read: Shows those orders where the pickup section instructions have NOT been read by the driver. This field helps filter orders by all 'Origin instructions not read'.

Instruction Destination Options:



4. Destination has instructions: Shows those orders where the delivery section has an instruction or comment added. This field helps filter orders by all 'Destination has instructions'.
5. Destination has required instructions: Shows those orders where the delivery section includes a mandatory “Must Read” instruction. This field helps filter orders by all 'Destination has required instructions'.
6. Destination instructions not read: Shows those orders where the delivery section instructions have NOT been read by the driver. This field helps filter orders by all 'Destination instructions not read'.


Follow this article to learn how to apply the instruction status filter: How to filter orders using 'Instruction status' in the orders tab

Related Articles:
What methods are available for filtering my orders
How to filter orders by 'Sender or Receiver' name within the orders tab
How to filter orders by 'Order number' or 'Requisition' within the orders tab
Understanding the 'Advanced search' filter options
How to filter orders using 'Advanced Search' in the orders tab
Understanding the 'Status' filter options
How to filter orders using 'Status' in the orders tab
Understanding the 'Services' filter options
How to filter orders using 'Services' in the orders tab
How to filter orders by any 'Trays' and 'Vehicle/Driver' in the orders tab
How to filter orders by the 'Unknown address' option in the orders tab
Understanding the 'Bekey status' filter options
How to filter orders using 'Bekey status' in the orders tab

What is the Orders tab? How can I read order tab articles sequentially?

Check the app's status here. If you can't access Dropboy, chat or report issues

Updated on: 20/11/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!