How to edit the details of a user
This guide offers a quick overview of how to edit the details of a user.
Open the web portal and log in.
If unfamiliar, follow this article: How to login in to the Dropboy web application
Navigate to the Settings tab, then select the Users sub-tab.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306080z5kleki_dvfiux.png)
Click anywhere within the user area.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100m0kleki_9ud621.png)
There are three edit icons available.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100m7kleki_1cnk76h.png)
Click on the first edit icon to update the user's name and phone number (note that the email address cannot be changed) and save the changes.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100lfkleki_zrhpix.png)
Click on the second edit icon to update the roles and save the changes.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100lgkleki_dtttjq.png)
Click on the third edit icon to update the password and save the changes by clicking 'Change Password'.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100lgkleki-1_1hzuwta.png)
Related Articles:
How to create a user
How to view the details of created users
How to search users
How to delete a user
Check the app's status here. If you can't access Dropboy, chat or report issues
Steps:
Open the web portal and log in.
If unfamiliar, follow this article: How to login in to the Dropboy web application
Navigate to the Settings tab, then select the Users sub-tab.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306080z5kleki_dvfiux.png)
Click anywhere within the user area.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100m0kleki_9ud621.png)
There are three edit icons available.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100m7kleki_1cnk76h.png)
Click on the first edit icon to update the user's name and phone number (note that the email address cannot be changed) and save the changes.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100lfkleki_zrhpix.png)
Click on the second edit icon to update the roles and save the changes.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100lgkleki_dtttjq.png)
Click on the third edit icon to update the password and save the changes by clicking 'Change Password'.
![](https://storage.crisp.chat/users/helpdesk/website/f1031fad712a6800/202306100lgkleki-1_1hzuwta.png)
Related Articles:
How to create a user
How to view the details of created users
How to search users
How to delete a user
Check the app's status here. If you can't access Dropboy, chat or report issues
Updated on: 15/05/2024
Thank you!